Everyone's phone rings at once
Add people to a group — the front desk, the whole shop — and a call rings all of them together. Whoever is free picks up. It works when the app is closed and the phone is locked, just like a normal call.
Four steps to answering calls
- 01
Sign up
Just your business name and email. We send you a six-digit code — no passwords, ever.
- 02
Pick your business number
Choose from the list we offer. It's yours from day one, and it shows when you call customers.
- 03
Invite your team
Send each person an invite by email or SMS. They tap the link, install the app, and they're ready.
- 04
Set up how calls are answered
Type a greeting, choose who rings, and set your business hours. You can change it any time.
What happens when a customer calls
Every call follows the same simple path, and you decide each step from your dashboard.
- Customer dials+263 71 234 5678
- Open or closed?Business hours decide
- Greeting menu“Press 1 for sales, 2 for accounts”
- Your team's phones ringAll together, at the same time
- Nobody free?The caller leaves a voicemail
After hoursYour closing message plays, then the caller leaves a voicemail.
The first person to answer takes the call, and everyone else's phone stops ringing.
A greeting that sounds like you
Type what callers should hear and pick a voice. Ansa turns it into speech, and you can hear it before you save. Callers can press a number, or dial a colleague directly if they know who they want.
Never lose a missed call
If nobody answers, the caller leaves a voicemail. You can play it in the app, get it by email, or call back in one tap. Every call — answered or missed — is in your history.
How minutes work
Free
Doesn't use your minutes
- Calls between your team
- Voicemail
- Test calls
Uses minutes
Uses your minutes
- Calls you make to outside numbers
- Calls you forward to a mobile or landline
Every plan includes minutes each month — 30 on Basic, 100 on Pro, 500 on Enterprise.
Need more?150 for $6300 for $11500 for $17
We'll let you know at 80%, and when you run out your team can still call each other and receive calls.
What you need to get started
A smartphone for everyone who answers.
iPhone or Android.
Wi-Fi or mobile data.
Calls use data, not airtime.
EcoCash or a Visa card.
After your free month.
Some Android phones stop apps in the background. Ansa checks your phone and walks you through the one setting that keeps calls ringing. Read how
Common questions
Do I need to buy new phones?
No. Ansa runs on the phones your team already has.
Can I keep my current business number?
Not yet. Every business gets a new Ansa number when it signs up.
What happens if someone's phone is off?
The others still ring. If nobody answers, the caller leaves a voicemail.
Does it use my airtime?
No. Calls travel over Wi-Fi or mobile data. Outside calls use your Ansa minutes.
Can I call emergency services with Ansa?
Important
No — Ansa can't reliably reach emergency services or share your location. Always use your mobile's normal dialler for emergencies.
Can I change my greeting or hours?
Any time, from the dashboard. Changes apply to the next call.